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Archive for Party sales

Today I'm tackling one of those "the way we've always done it" topics (as in, why do you do it that way? Because it's the way we've always done it). I want to talk about waiting until the end of your parties to hand out your catalogs. Before you stop reading without even considering this idea, give me a second. If you've never considered or tried this, how do you know it's not a good idea? And why do you think it's the best idea to hand out catalogs at the beginning of your parties? Because that's how you learned to do it? Because that's the way you've always done it?

I'd like to invite you to consider a different perspective for a moment. If your guests have a catalog in their lap throughout your presentation, they probably feel confident that they’ll remember what they like when it’s time to order. Chances are, there are dozens of pages and hundreds of items in your catalog, so remembering what they specifically like at the end of your party isn’t as easy as it might seem. And since most of us have been taught since we were children not to write in books, they probably won't mark what they like either. An earmarked page is the best you can hope for, and that doesn't single out what on those two pages your guest is actually interested in.

Consider giving your guests a wish list instead of a catalog at the beginning of your parties. A wish list is simply a place for them to write down anything they like. Unlike an order form, they’re not committed to buy anything they write down, they’re just keeping track. If all they have is a wish list, which is simply a list with spaces to write down the names, catalog page numbers and prices of what they like, they’ll be keeping track as you go through your party of the items they like most (because without a catalog, they're afraid they'll forget what they like, so they are more likely to write it down). You can even offer incentives like extra drawing tickets for the first person with 8 items on their wish list. The key is to get them filling this out!

Here's what I love most about this tool. It's like having a window into your guests minds, because as you sit down to support them with placing their order, you can look and see exactly what they liked. Can you see how this might help you get not only bigger orders, but bookings as well? ("Wow, Audrey, you have ten items on your wish list. I don’t want you to have to pay for all these items! Let’s do a party so you can earn some of this for free!").

There’s no way you can have this conversation if all they’re using is a catalog. Get it? So wait until the end of your party (when you step into the shopping portion of the evening) and then hand out the catalogs. That way, they've paid attention to you, they have a full wish list of things they love, and they can focus on what's in your catalog and add items from that to their wish list as they shop.



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You may, as long as you do not alter it and include the following information (with active links as appropriate)

Julie Anne Jones is a direct sales corporate consultant, coach, and trainer, and the CEO of Julie Anne Jones, Inc. She is known for her authentic and easy-to-use scripting and specializes in specific systems, language, and tools for success in direct sales. To learn more about Julie Anne and her products and services, and to read her weekly blog posts, visit her at www.julieannejones.com.

Themed Invitations Say “Come Party With Me!”

Thursday, March 22nd, 2012

inviteIf you're struggling with attendance at your home parties, take a look at how compelling that party appears to your host and guests. Now consider this question: Would you rather attend a “bread and water” party or a “Mexican fiesta”? A “bring your checkbook” evening or a “Chocoholic Extravaganza”?

When you throw a direct sales home party without a theme, you’re basically saying to your guests “come to the host’s house and buy my product.” I don’t know about you, but that’s not a really compelling reason for me to want to attend if I’m a guest! In fact, for many, it's a reason to stay home!

And unfortunately, post card invitations to home parties (the kind we’ve all gotten a million times in the mail) say just that (”Come to my house and spend money”). Think about the last time you received a postcard invitation to a home party in the mail. What did you honestly think? I'll bet it wasn’t “I can’t wait to attend this home party!” It was probably more like “Great, she came to my house last month and bought a bunch of baskets, so now I have to go buy some candles from her next week.”

Is that how you want your guests showing up at your home parties? No way! Why not let your invitation scream “COME PARTY WITH ME!!” Here are a few tips for creating a compelling invitation:

  • Create a few fun invitations that emphasize the theme, not your products or your direct sales business.
  • Let people know that this is going to be a blast of a party not to be missed by emphasizing your theme with clip art and fun details.
  • Print your invitations out on simple, bright colored paper and put them in a bright envelope with some confetti or a few extra raffle tickets. People open mail that looks fun first!

If you aren’t creative you can click here to purchase my “Powerful Tools for Your Direct Sales Business” download product. This direct sales training download is very affordable and has dozens of themed invitations, as well as lots of other great direct sales tools to support you in increasing the results from your home parties and host coaching.



WANT TO USE THIS ARTICLE IN PRINT OR ONLINE?

You may, as long as you do not alter it and include the following information (with active links as appropriate)

Julie Anne Jones is a direct sales corporate consultant, coach, and trainer, and the CEO of Julie Anne Jones, Inc. She is known for her authentic and easy-to-use scripting and specializes in specific systems, language, and tools for success in direct sales. To learn more about Julie Anne and her products and services, and to read her weekly blog posts, visit her at www.julieannejones.com.

The Feel/Felt/Found Approach for Direct Sellers

Tuesday, December 20th, 2011

If you Google "Feel/Felt/Found" you'll get a whole list of blogs that teach selling techniques telling you how to use this popular sales approach. Just in case you've never heard of this method, the concept is that you use the "feel/felt/found" approach to let the person believe that you "understand how they feel, others have felt the same way, and once they've made a change, they've found something different to be the case."

Here's the thing. While it may seem impossible to make this approach about you, (if you're the sales person), you'd be surprised. As I read through several blog posts on this topic today, I noticed something. Most of them have got it all wrong. Although I know their intention is to teach me to make customers feel that I've got empathy for them, they've still managed to make it about me (the salesperson).

Here's an example:

Your prospect says something like:
"I'd love to use your service but we just can't afford it."

A brief example of answering sales objections using "feel-felt-found" would be something like this:
"Strange you should say that.
I can certainly understand how you could feel that way.
Mr Jones over at Allied Inc felt the same way for a long time.
Then after he started using our service he found that the added cost
was minimal and was far outweighed by the benefits of our premium service."

See what I mean. It just feels "smarmy" and makes me want to run, if I'm the prospect. Like a gimmick or a line someone is using on me.

So how about making it about what you feel, what you've felt, and what you've found, and letting the other person apply that in their own way? Something like:

Your prospect says:
"I'm interested but I'm just not sure I could actually stand in front of people and do this."

Here's a better answer, (in my opinion):

"I completely understand how you feel. I distinctly remember the first time I stepped in front of a group of party-goers, and it was frankly terrifying. I felt like I was going to throw up, and I never thought I'd get it. What I've found over the past year, though, is that it's gotten easier with practice."

I'm not asking someone to put themselves into the shoes of a satisfied customer or some other third party person. In fact, I'm not asking them to put themselves into anyone's shoes. I'm simply sharing my experience, which allows them to relate to me. This approach works with potential customers, sponsoring leads, and your team when you're dealing with objections.

So, the next time you face an objection, consider using the "feel/felt/found" technique. Just keep it all about you.

Make sense?



WANT TO USE THIS ARTICLE IN PRINT OR ONLINE?
You may, as long as you do not alter it and include the following information (with active links as appropriate):

Julie Anne Jones is a direct sales corporate consultant, coach, and trainer, and the CEO of Julie Anne Jones, Inc. She is known for her authentic and easy-to-use scripting and specializes in specific language and tools for success in direct sales. To learn more about Julie Anne and her products and services, and to read her weekly blog posts, visit her at www.julieannejones.com.