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Archive for Team Building

Why I Love Dana Wilde

Thursday, February 2nd, 2012

There's so much going on in my business right now, and the most exciting thing is the opportunity I'm getting to reach more direct sellers and work with some inspiring and amazing people. Last year, one of those people was Dana Wilde, who contacted me about a really unique event she started called The Mind Aware Teleseminar Series and invited me to be a part of it.

That was a year ago, and a lot has happened since. Dana and I have become great friends and started our own mastermind group with 3 other amazing direct sales speakers (we call ourselves Team Advantage). I participated in both Mind Aware series last year, and now we're getting ready to start the third season, called "Practice Makes Progress."

I have to say that Dana is one of the most amazing, giving, positive people I've ever met, and that authenticity shines through in everything she does (including this series). She has blessed my life and business and I can't imagine either without her.

In case you haven't been introduced to Dana or The Mind Aware Series, It's a twice-weekly teletraining event that offers the perfect opportunity for network marketing professionals and party plan entrepreneurs to grab some fantastic education at NO CHARGE!!

Each one of the 24 guest trainers (including yours truly and some of the absolute best trainers in the industry) will be bringing their newest and freshest ideas to the table, and Dana will be interviewing them all. She has a knack for getting the greatest amount of information possible into each one hour time slot. And here's the best part – even if you can't make the live calls, Dana sends out a replay so you can listen when you have time within the next few days after each interview. She's the only one I've ever found who does that with a free tele-series like this.

I'm speaking on a brand new topic for me, "From Overwhelm to Organized" and I can't wait to share some very cool new ways to get your life and business organized. My call is on Thursday, April 12th.

There are 23 speakers besides me including: Dana Wilde, Belinda Ellsworth, Karen Phelps, Mary Christensen, Shari Hudspeth, Andrea Waltz, Pat Pearson, Shachena Gibbs, Sue Rusch, Karen Clark, Linda Sturdivant, Casey Eberhart, Lynsey Jones, Tammy Stanley, Deb Bixler, Becky Spieth, Lyndsey Baigent, Teresa Garrison, Julie Henderson, Anne Howie, and more. Wow!

Go ahead and click here to see the complete bios of these rock star trainers and get enrolled. You'll get access to lots of free gifts from all of us as well as some awesome pre-recorded teleseminars you can access immediately as soon as you sign up.

The teleseminar runs Every Tuesday & Thursday at 12:00 PM Eastern (11:00 AM Central, 9:00 AM Pacific) starting Tuesday, February 7th, 2012 (That's next week!)
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Hope to "see" you on the calls!

If You Don’t Ask, They Can’t Say Yes!

Tuesday, January 3rd, 2012

I love to sing. I grew up going to my mom's Sweet Adelines rehearsals and I'm sure that's one reason why. Sweet Adelines, International is an organization that encourages women of all ages and talent ranges to come together and sing accapella, barbershop harmony. I've sung in choruses and quartets most of my adult life and I'm currently back in our small local chorus after being gone for several years. I didn't realize how much I'd missed it until I came back. It feeds my soul and I adore the other women with whom I sing each week. It's a very small chorus and we've struggled with attracting new members for years. Walla Walla is a small town and I'm sure the main reason we don't have more members is because the women who would love to sing with us don't know about us (or how much fun we have).

What does this have to do with your direct sales business? Glad you asked. I want to share a story about "making the offer" that will probably make you feel better about yourself (and it's a little embarrassing, given what I do for a living, which is to teach others how to "make the offer," but I'm willing to look stupid to help you get my point). Here's my story.

I have a good friend here in town named Carey Adams. I've known her for years, mostly because she's a CAbi representative. CAbi is a direct sales/home party plan company that sells some of my favorite clothes. (I'm one of Carrie's best customers). Carrie is loud and funny and sometimes outrageous, just like me. I really adore her. Apparently, she also loves to sing. I've known her for years and never knew this about her until I casually mentioned that I sing in the local Sweet Adelines chorus about three months ago. She told me her dad had sung barbershop with a men's chorus in Chicago when she was growing up there as a kid and that she had studied vocal jazz in college. So not only does she sing, but she sings really well.

Now, you're probably thinking "Oh, so once you learned that, not only did she love to sing, but she also grew up around barbershop singing, you invited her to come sing with you, right?"

Nope. And do you know what? I looked at Carrie and thought to myself, "She's way too busy to get involved in this and I'm sure she'll say no if I invite her to come to a rehearsal, so I'm not even going to ask." I know, I know. I'm mortified to admit that I did pretty much everything I'm always telling you NOT to do. Here's a list, in case you're keeping track:

  • I prejudged her based on what I knew about her (which, as it turns out, wasn't much)
  • I didn't make the offer because I was afraid of rejection
  • I assumed I knew what was best for her and basically made the decision for her by not offering
  • I (almost) missed an opportunity to enrich both of our lives

Luckily, this story has a happy ending. My friend and fellow chorus member Lynnette also loves CAbi clothes and attended my CAbi home party last September. Apparently Lynnette reads this blog and knows how to make the offer without being pushy, because she did everything right. She found out Carrie loved to sing, stepped right up and said, "Oh, you should come sing with us. We have a great time and we'd love to have you!" Much to my amazement (and chagrin), Carrie looked her dead in the face and shouted, "I'd LOVE TO!!"

Carrie will be the newest member of our chorus this month and she's also agreed to room with me when we go to our regional competition in April. She's brought new energy to rehearsals, is helping us get the word out about our upcoming membership drive (with her extensive background in radio advertising), and is inviting others she knows to join us as well. If I know her like I think I do, she could single-handedly double the size of the chorus this year.

So the moral of the story is this: Next time you're tempted to offer your opportunity, the chance to book a party, or your products to someone, remember this simple phrase, "If you don't ask, they can't say yes". You never know where it may lead.



WANT TO USE THIS ARTICLE IN PRINT OR ONLINE?
You may, as long as you do not alter it and include the following information (with active links as appropriate):

Julie Anne Jones is a direct sales corporate consultant, coach, and trainer, and the CEO of Julie Anne Jones, Inc. She is known for her authentic and easy-to-use scripting and specializes in specific systems, language, and tools for success in direct sales. To learn more about Julie Anne and her products and services, and to read her weekly blog posts, visit her at www.julieannejones.com.


The Feel/Felt/Found Approach for Direct Sellers

Tuesday, December 20th, 2011

If you Google "Feel/Felt/Found" you'll get a whole list of blogs that teach selling techniques telling you how to use this popular sales approach. Just in case you've never heard of this method, the concept is that you use the "feel/felt/found" approach to let the person believe that you "understand how they feel, others have felt the same way, and once they've made a change, they've found something different to be the case."

Here's the thing. While it may seem impossible to make this approach about you, (if you're the sales person), you'd be surprised. As I read through several blog posts on this topic today, I noticed something. Most of them have got it all wrong. Although I know their intention is to teach me to make customers feel that I've got empathy for them, they've still managed to make it about me (the salesperson).

Here's an example:

Your prospect says something like:
"I'd love to use your service but we just can't afford it."

A brief example of answering sales objections using "feel-felt-found" would be something like this:
"Strange you should say that.
I can certainly understand how you could feel that way.
Mr Jones over at Allied Inc felt the same way for a long time.
Then after he started using our service he found that the added cost
was minimal and was far outweighed by the benefits of our premium service."

See what I mean. It just feels "smarmy" and makes me want to run, if I'm the prospect. Like a gimmick or a line someone is using on me.

So how about making it about what you feel, what you've felt, and what you've found, and letting the other person apply that in their own way? Something like:

Your prospect says:
"I'm interested but I'm just not sure I could actually stand in front of people and do this."

Here's a better answer, (in my opinion):

"I completely understand how you feel. I distinctly remember the first time I stepped in front of a group of party-goers, and it was frankly terrifying. I felt like I was going to throw up, and I never thought I'd get it. What I've found over the past year, though, is that it's gotten easier with practice."

I'm not asking someone to put themselves into the shoes of a satisfied customer or some other third party person. In fact, I'm not asking them to put themselves into anyone's shoes. I'm simply sharing my experience, which allows them to relate to me. This approach works with potential customers, sponsoring leads, and your team when you're dealing with objections.

So, the next time you face an objection, consider using the "feel/felt/found" technique. Just keep it all about you.

Make sense?



WANT TO USE THIS ARTICLE IN PRINT OR ONLINE?
You may, as long as you do not alter it and include the following information (with active links as appropriate):

Julie Anne Jones is a direct sales corporate consultant, coach, and trainer, and the CEO of Julie Anne Jones, Inc. She is known for her authentic and easy-to-use scripting and specializes in specific language and tools for success in direct sales. To learn more about Julie Anne and her products and services, and to read her weekly blog posts, visit her at www.julieannejones.com.