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Archive for Home Party Sales

Why I Love Dana Wilde

Thursday, February 2nd, 2012

There's so much going on in my business right now, and the most exciting thing is the opportunity I'm getting to reach more direct sellers and work with some inspiring and amazing people. Last year, one of those people was Dana Wilde, who contacted me about a really unique event she started called The Mind Aware Teleseminar Series and invited me to be a part of it.

That was a year ago, and a lot has happened since. Dana and I have become great friends and started our own mastermind group with 3 other amazing direct sales speakers (we call ourselves Team Advantage). I participated in both Mind Aware series last year, and now we're getting ready to start the third season, called "Practice Makes Progress."

I have to say that Dana is one of the most amazing, giving, positive people I've ever met, and that authenticity shines through in everything she does (including this series). She has blessed my life and business and I can't imagine either without her.

In case you haven't been introduced to Dana or The Mind Aware Series, It's a twice-weekly teletraining event that offers the perfect opportunity for network marketing professionals and party plan entrepreneurs to grab some fantastic education at NO CHARGE!!

Each one of the 24 guest trainers (including yours truly and some of the absolute best trainers in the industry) will be bringing their newest and freshest ideas to the table, and Dana will be interviewing them all. She has a knack for getting the greatest amount of information possible into each one hour time slot. And here's the best part – even if you can't make the live calls, Dana sends out a replay so you can listen when you have time within the next few days after each interview. She's the only one I've ever found who does that with a free tele-series like this.

I'm speaking on a brand new topic for me, "From Overwhelm to Organized" and I can't wait to share some very cool new ways to get your life and business organized. My call is on Thursday, April 12th.

There are 23 speakers besides me including: Dana Wilde, Belinda Ellsworth, Karen Phelps, Mary Christensen, Shari Hudspeth, Andrea Waltz, Pat Pearson, Shachena Gibbs, Sue Rusch, Karen Clark, Linda Sturdivant, Casey Eberhart, Lynsey Jones, Tammy Stanley, Deb Bixler, Becky Spieth, Lyndsey Baigent, Teresa Garrison, Julie Henderson, Anne Howie, and more. Wow!

Go ahead and click here to see the complete bios of these rock star trainers and get enrolled. You'll get access to lots of free gifts from all of us as well as some awesome pre-recorded teleseminars you can access immediately as soon as you sign up.

The teleseminar runs Every Tuesday & Thursday at 12:00 PM Eastern (11:00 AM Central, 9:00 AM Pacific) starting Tuesday, February 7th, 2012 (That's next week!)
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Hope to "see" you on the calls!

The Feel/Felt/Found Approach for Direct Sellers

Tuesday, December 20th, 2011

If you Google "Feel/Felt/Found" you'll get a whole list of blogs that teach selling techniques telling you how to use this popular sales approach. Just in case you've never heard of this method, the concept is that you use the "feel/felt/found" approach to let the person believe that you "understand how they feel, others have felt the same way, and once they've made a change, they've found something different to be the case."

Here's the thing. While it may seem impossible to make this approach about you, (if you're the sales person), you'd be surprised. As I read through several blog posts on this topic today, I noticed something. Most of them have got it all wrong. Although I know their intention is to teach me to make customers feel that I've got empathy for them, they've still managed to make it about me (the salesperson).

Here's an example:

Your prospect says something like:
"I'd love to use your service but we just can't afford it."

A brief example of answering sales objections using "feel-felt-found" would be something like this:
"Strange you should say that.
I can certainly understand how you could feel that way.
Mr Jones over at Allied Inc felt the same way for a long time.
Then after he started using our service he found that the added cost
was minimal and was far outweighed by the benefits of our premium service."

See what I mean. It just feels "smarmy" and makes me want to run, if I'm the prospect. Like a gimmick or a line someone is using on me.

So how about making it about what you feel, what you've felt, and what you've found, and letting the other person apply that in their own way? Something like:

Your prospect says:
"I'm interested but I'm just not sure I could actually stand in front of people and do this."

Here's a better answer, (in my opinion):

"I completely understand how you feel. I distinctly remember the first time I stepped in front of a group of party-goers, and it was frankly terrifying. I felt like I was going to throw up, and I never thought I'd get it. What I've found over the past year, though, is that it's gotten easier with practice."

I'm not asking someone to put themselves into the shoes of a satisfied customer or some other third party person. In fact, I'm not asking them to put themselves into anyone's shoes. I'm simply sharing my experience, which allows them to relate to me. This approach works with potential customers, sponsoring leads, and your team when you're dealing with objections.

So, the next time you face an objection, consider using the "feel/felt/found" technique. Just keep it all about you.

Make sense?



WANT TO USE THIS ARTICLE IN PRINT OR ONLINE?
You may, as long as you do not alter it and include the following information (with active links as appropriate):

Julie Anne Jones is a direct sales corporate consultant, coach, and trainer, and the CEO of Julie Anne Jones, Inc. She is known for her authentic and easy-to-use scripting and specializes in specific language and tools for success in direct sales. To learn more about Julie Anne and her products and services, and to read her weekly blog posts, visit her at www.julieannejones.com.


A Direct Sales App For Your Phone!!

Tuesday, November 1st, 2011

A few weeks ago I got an e-mail from the husband of one of the direct sellers who follows me on Facebook and reads this blog. This is what his e-mail said:

"I wanted to contact you about a smartphone application I developed for my wife. She is a consultant for Thirty-One Gifts and as a hobby, I develop apps for Android phones. After her parties she kept mentioning to me how much time and attention the checkout process took. She didn't want to make any calculation errors or mess up the customer's order, so this caused her attention to NOT be on the most important thing… The customer!  That is when I started working on MyConsultant. It's an app that I initially made just for her that helped add products, figure out shipping, tax and discounts. She had a few other consultant that thought it would help so I put in on the Android Market. It turns out that the app has been extremely useful to many consultants from many different companies. Just recently, I teamed up with another company that is helping me to develop the app for iPhone and iPad."

My ears perked up at that last sentence. Many of you know that I'm an Apple girl. I got a Mac about two years ago and my iPhone and iPad quickly followed. I was pretty excited about the potential of this app, checked it out, LOVED it, and agreed to share it with you all. I really do think this app has the potential to totally change your direct sales business.

Let me tell you about it. MyConsultant is a free app that has been available on the Android Market for a few months and as of TODAY is available for the iPhone. You know I teach that the number one, most important focus in your business is your customer. This app can help you to stop stressing over math and calculations and spend more time chatting with your customer and giving them a personal check-out experience.

Here are a few of the features I love about MyConsultant:

  • With MyConsultant, you can set a tax rate, shipping rate (% or flat rate), and commission rate one time and it will save it until you change it. No need to bring an extra calculator to your parties anymore.
  • There is a calculator built into the app, so you can add up your product subtotal, and then the app will do the tax and shipping calculations for you.
  • It also breaks it all down so you can enter each value into your order form if you would like to.
  • You can even select to tax or not tax the shipping fees.
  • After you set the commission earned rate, you'll instantly see how much you're actually making on each order. Cool!
  • Another very handy feature is the ability to accept credit cards and cash on your phone with the free Square Card Reader app. (I use Square on my iPhone now and it's amazing!).
  • You can also quickly and easily be directed to a website that will help you to look up the sales tax rate by zip code right from the menu button.

There are also a few very cool paid upgrades you can opt for (we're talking less than two bucks total here, and that's a one time fee!). Most direct sales companies offer specials each month. Sometimes it can be tricky for the consultant to figure out the total while applying these discounts. For just $.99 you can add a useful discount calculator to MyConsultant. For another $.99 you can take advantage of a great tool called Vehicle Expenses. This allows you to log all of your expenses related to travel for your business. You can enter miles driven either by your starting and ending odometer readings or by the number of miles driven. You can also enter the date and description of what you were driving for, and you can add any “other” travel expenses such as tolls/parking that go along with your travels. I'm guessing you'll be loving this feature come tax time.

This is still a fairly new app with a lot of GREAT features yet to come. Their goal is to pack everything you'll need into this app so that you only have to go to one place for most (if not all) of your direct sales business needs!

Check out what they're working on adding in the near future:

  • A task calendar that is specifically designed for direct sales consultants where you can set up default reminders to help with hostess coaching, following up with potential recruits, etc.
  • A “Build a Party” feature that allows you to input an entire party order at once
  • Integration with your companies’ hostess rewards program
  • A general business expense tool that lets you track all expense related to you direct sales business.

Interested? You can download the app for free and read lots of great reviews at:

You can also check out their Facebook Fan page and leave them your input. They want to know what other features you would like to see in this app in the future. You'll find them at: http://www.facebook.com/MyConsultantApp or follow them on Twitter at: http://twitter.com/#!/MyConsultantApp



WANT TO USE THIS ARTICLE IN PRINT OR ONLINE?
You may, as long as you do not alter it and include the following information (with active links as appropriate):

Julie Anne Jones is direct sales corporate consultant, coach, and trainer, and the CEO of Julie Anne Jones, Inc. She is known for her authentic and easy-to-use scripting and specializes in specific language and tools for success in direct sales. To learn more about Julie Anne and her products and services, and to read her weekly blog posts, visit her at www.julieannejones.com.